Privacy Policy

Double Happy Casual Game Studio

Last Modified June 19, 2025

Welcome! This Privacy Policy applies to the mobile application Doctor Sim: Hospital Game ("the App"), published by Double Happy Casual Game Studio, a developer under FUNTEK CO., LIMITED ("we", "us", or "our"). We are devoted to handling any personal data obtained from users and protecting your privacy with respect and care.

Before using the App or any related services (the "Services"), we advise you to read this Policy carefully. By using the App or Services, or by ticking a box that indicates your acceptance, you signify that you agree to the terms and conditions of this Policy.

PERSONAL INFORMATION

We do not knowingly collect personal information from users of the App, apart from the automatically collected information described below. If you believe we have mistakenly collected personal information, please contact us immediately so that we can resolve the issue.

INFORMATION COLLECTED AUTOMATICALLY

Certain information is collected automatically to support internal operations, which may involve the use of third-party analytics tools. This includes:

- Your mobile device's identifiers such as Apple Identifier For Advertising (IDFA), Android Device ID and/or Android Advertising ID (AAID)

- Platform type (e.g., Apple iOS or Android)

- Device type and operating system

- Application performance and debugging data

- The amount of time spent on the app

- Game state, activity data, and timestamps

- Metrics such as total installs, uninstalls, and in-app behavior

- General app usage and engagement metrics

This data is used in aggregate form solely for internal analysis and user experience improvement. This information is not sold or shared for marketing purposes without your consent.

EMAILS RECEIVED FROM USERS

If you contact us via email or through in-app messaging, we may retain your information for the purpose of providing support or responding to your inquiries. This data is not shared or used for any unrelated purpose.

USER DATA DELETION REQUEST

To delete your data or opt out of further data collection, please contact us at doublehappy2022@gmail.com with your device information, user ID, and the name of the game (Doctor Sim: Hospital Game). We may require identity verification before processing the request to ensure it is made by the actual user.

IN-APP PURCHASES

Doctor Sim: Hospital Game may offer in-app purchases and subscriptions. For apps directed at children, all purchase features are protected behind parental controls. Purchases are processed through official platforms such as the Apple App Store or Google Play Store. Users are responsible for safeguarding their app store credentials.

SOCIAL MEDIA

The App does not include SDKs or integrations from any social media platforms. We do not collect data through social media services.

ADVERTISING

Some versions of the App may contain third-party advertising. The following ad partners may be integrated into the App:

Appodeal

Adincube

SuperAwesome

AdMob

Firebase Crashlytics

Facebook

Unity Ads

GameAnalytics

Google Analytics for Firebase

Please refer to each partner's privacy policy for detailed information. Users can upgrade to a Pro version to remove ads from the App.

LOCATION DATA

We do not collect or use precise geographic location information. However, approximate location data (e.g., country or region) may be collected by advertising partners for app performance and monetization purposes.

CHANGES TO THIS PRIVACY POLICY

We may update or modify this Privacy Policy at any time. Changes will become effective upon posting the revised version on this page. Continued use of the App or Services following such changes constitutes your acceptance of the updated Policy.

CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: doublehappy2022@gmail.com

Developer: Double Happy Casual Game Studio

Company: FUNTEK CO., LIMITED